Xbox Live is Cheeky

Mr Pigalina and I got Xbox Live Gold subscriptions so we could play Guitar Hero with Mr Pigalina’s cousins. (Yes, they live only about 1km away). Anyway, it was easier to get online with complete strangers all over the world than those guys and as a result we never played online with them once. Plus I had somehow become bamboozled while signing up and missed out on the one month for $1 deal and paid over $10.
To sign up you just hop online. To cancel my subscription I had to google the phone number (only after Mr Pigalina tried and failed to cancel his subscription online) and phone (toll free) America. So today we rang and the call lasted for 20 minutes – though this is pretty good as I have been on hold longer for places such as Inland Revenue.
I had to tell the man my Xbox Gamertag (Pigalina – could you guess?). I had to tell him the last 4 numbers of the credit card I used to sign up – Mr Pigalina then had to give permission to speak to me again as he was the card holder. The man then asked for the full name I used to sign up “Pigalina .” I replied. “No, your full name” “Yeah, I think I actually signed up as Pigalina Dot – Pigalina Fullstop.” Turns out I had – I never expected to have to be telling anyone though. What was my phone number, my full address, my reason for cancelling? Mr Pigalina – whose Gamertag is sillier than mine – coz mine’s not silly – then had to go through the same questions.
Far out! I thought I had only signed up for a month but I had signed up for an ongoing monthly subscription. PLUS I had to do the mess around in order to cancel it. I wonder what else I have signed up to that will be as hard to get out of.

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One thought on “Xbox Live is Cheeky

  1. Pingback: Xbox Live is Cheeky « Pigalina's Palace

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